Is back market legit?

[Vpaunuares]

My iPhone is on its last legs and I'm looking at refurbished options. Is Back Market legit? The prices for "Excellent" condition phones seem almost too good to be true. Has anyone here actually bought a MacBook or phone from them recently?

 

[stevesmith]

Yes, Back Market is a valid and secure platform of refurbished electronics but one must know how it works. In contrast to Apple or Samsung, Back Market does not refurbish the devices, they are a middleman platform which helps to connect you to third-party professional refurbishers.

 

[Aurora]

Yes—Back Market is legit, but it’s a mixed-experience marketplace, not a guaranteed-quality store.

Why it’s legit

• It’s a real global company (founded 2014) with 13 million+ customers and operates in 18 countries.
• They offer a 30-day return window and 1-year warranty on devices sold through their platform.

Why results vary

• Back Market is a marketplace of ~1,700 independent refurbishers, so quality depends on the seller.
• Some customer reviews report issues like wrong models or warranty disputes.

 

[Emly]

Yes, Back Market is legit. It’s a trusted marketplace for refurbished electronics, but quality can vary by seller, so check ratings and return policies before buying.

 

[Stacy]

Yes Back Market is a legitimate refurbished electronics marketplace used worldwide with many positive reviews and high Trustpilot scores. However, experiences vary: some buyers report great deals and quality, while others complain about sellers, customer service, or product issues.