How can small businesses benefit from WhatsApp Business?

[riya]

Hi everyone,
I’m exploring WhatsApp Business for my small business and want to know how others are using it effectively. What features (like automated replies, catalogs, or labels) do you find most useful? Does it really help improve customer communication and sales?

 

[BlissCore]

I have already had several months of using WhatsApp Business, and it is quite useful! Robots can save time, tags ensure that I can easily organize my customers and the catalog is such that people can easily view my products. It certainly enhances the communication and I have seen more inquiries being converted into sales.

 

[Emly]

Small businesses can use WhatsApp Business to connect with customers, send updates, automate replies, and showcase products through catalogs.

 

[Lucas]

Small businesses can benefit from WhatsApp Business by using it to connect directly with customers, send quick replies and updates, automate messages, show product catalogs, and build trust through verified business profiles, all helping improve customer service and sales.

 

[Lucky]

Small businesses benefit from WhatsApp Business by offering quick customer support, showcasing products through catalogs, automating replies, sending order updates, and managing inquiries easily. It helps build trust, improves communication, and enables personalized marketing. With broadcast messages and labels, businesses can organize clients and run campaigns efficiently, making WhatsApp a powerful free marketing tool.